Having trouble getting something working? Got a question that the rest of our docs can't answer? Maybe we can help with some answers to commonly asked questions and troublesome spots.
We hate it when that happens (yes, it probably happens to us even more). The first thing to do is to double-check a few things:
We release icons pretty frequently these days. Make sure you're using the latest and greatest by downloading a fresh version of our v6 alpha .zip.
Some icons are only available in Font Awesome Pro. Double-check that the icon you want is in the version of Font Awesome you have installed and are using. Also, make sure you are using and referencing the right font/typeface for the job in your text layers, i.e. "Font Awesome 6 Pro" is needed to render pro icons.
If you don't have these installed using your operating system's font management software or if you haven't activated them, your desktop app's won't have any knowledge of our font being available and thus it won't be in any font/typeface selection menus.
This is the one that gets us a lot. Make sure you didn't fat-finger the name of the icon when typing it in for our ligatures to handle. Or make sure you've copied the right glyph to your clipboard before pasting.
Some desktop apps are known to not support ligatures. Older versions of Microsoft Office are one group. If you're trying to use our ligatures and you've followed all of the instructions properly and done the steps to solve missing icons above, we recommend switching to our glyphs-based method.
Go into the Paragraph Style menu and enable the Adobe World-Ready Paragraph Composer. You can also change this in your General preferences to have the value stick the next time you create a document.
There are some places that have already done that better than we could. Check out Fontspring's guides for the PC and the Mac.
Those are there for our ninja-level users and for folks who know what to do with SVGs (both in code and on the desktop). You can open any of those files in a vector editing app (Illustrator, Sketch, etc.). From there, place them in your designs, change their fills, or go further and adjust points. Just a heads up, they've been optimized for production and do not contain groups or multiple objects - only a single path.
Let us know! Give us feedback on this alpha. We're listening - and want to make this alpha, and Font Awesome 6 official release, as awesome as possible.